Change the nature of the experience in your call center. The unnatural delays associated with predictive dialing can cripple the effectiveness of your call center, increase call center turnover, and create negative opinions about your calls.

The Transcend Dialing System completely eliminates this problem by using a patent pending clustering paradigm to make each call as individual as if the agent only had one call to make. See the How It Works section to learn how the paradigm eliminates delays.

How many people are hanging up on your traditional predictive dialer before you have a chance to make contact? Is it five out of every ten? Maybe less? Maybe more? These prematurely terminated calls are like a hole at the bottom of your profitability bucket. Leads are lost, agents wait, time is burned, money is spent. What if you could eliminate these occurrences? How much more productive could your business model be? Our studies show that implementation of a Transcend Dialing System can improve productivity by 7% to 50%+. If those types of gains sound too good to be true, evaluate a Transcend Dialing System at your facility and see the power of natural calling in your own business model.

If the Transcend Dialing System does not meet your expectations, we will buy the product back.

Lost calls are not the only source of lost profits. Many call centers are plagued with down-time caused by traditional predictive dialers. See how we have eliminated the single point-of-failure to maximize up-time in the How It Works section.

The Transcend Dialing System allows you to use less hardware, less wiring, less of your technical staff’s time. In return you receive more conversations, increased customer satisfaction, and more profits.

Pricing plans are available in buy and lease alternatives. Whether you buy a system or lease one, the net result will be less expense and more profit. See the Contact Information section to receive more information.

In today’s competitive call center environment, businesses must provide the best quality product available. Transcend Dialing Systems provide a new competitive advantage to call centers. Speak with your clients and customers about the value of natural calling. It is a point of differentiation that is both critical and exciting for the companies that use the services that your call center provides.

Finding agents that can be productive for an entire shift of fast paced calling is hard enough. Add a predictive dialer that creates frustration and discouragement and finding quality employees can become a nightmare.

Agents prefer the Transcend Dialing System over traditional predictive models virtually one hundred percent of the time. Why? They make more contacts, they receive a more friendly greeting from people they call, and they have more quality conversations. We challenge you to ask your agents how they would feel about making natural calls.